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Archive for the 'APC' Category

APC/QC Joint Meeting: May 7, 2014

Student Engagement & Disney/Customer Service in Higher Education PowerPoint presentation



AQIP Portfolio Review Celebration



What is your idea of a successful Wellness program? What does wellness mean to you?



My thoughts on AQIP

Greetings, colleagues of APC.   I’m pleased to take my turn writing a blog posting about AQIP.  I have been involved in AQIP since the days of process management, around 2005,  with Dr. Jensen and his famous camper he worked out of.  I have represented my department since AQIP’s inception.  Over my 16 years as a member of the Owens family I have been proud to serve the college community through process management as well as on the APC.

Observing the process over time has been a very interesting experience, especially as it has become more inclusive.  The college community’s thinking has evolved significantly since I first began my employment in 1996.   The inclusiveness of various departments from throughout  the college has been one of the most positive aspects of AQIP.   I was also pleased to see many people realize that quality improvement, as a process, is never truly complete.  It is an evolutionary process where members of the Owes community can continually strive to improve the Owens brand and continue to work towards the goal of providing the best service possible to our students and the community.   This is a philosophy each employee can apply in his or her own way.  I look forward to continuing to serve the college community applying the values I have learned in APC over the years.

 



APC/QC joint semiannual meeting presentation- November 2, 2011

The AQIP planning Council and quality Council meet twice a year together in order to improve communication and ensure alignment and engagement with our Organizational Strategic Plan and goals, the AQIP criteria, and the University System of Ohio/strategic plan.

During this meeting, Tom Perin presented Strategic Horizon’s program on Design Thinking, which featured Quicken Loans and their CQI program.

Tom reviewed the abundance, capacity and change that is involved in design thinking. Tom announced that Dick Alfred and Pat Carter will attend the next joint APC/QC meeting to present how to transition to a culture of abundance.

There were many elements to the Design Thinking presentation. Tom Perin focused on these elements which included: Why Design Thinking, Linking DT to Abundance, Creating a Nurturing Culture: QUICKEN LOANS, the ISM’s (The ideals that Quicken Loans live by), A valuable workplace, Divergent Thinking, DT Recap, What a DT Organization will do, and Enemies of a Great Culture.



Change by Design- Continuing Information

I wanted to take this opportunity to share with all of you continuing updates on the change by design concept that we have been internalizing in our quality team training and strategic planning.  On April 17-19 a small team from Owens Community College went to the University of Cincinnati for a Strategic Horizons Colloquium. The University shared information from their College of Design involving their close relationship with Procter & Gamble.

When we talk about continuous quality improvement, it will always lead us to change.  We all know change can be difficult. It always comes back to motivation when we are trying to implement any change initiative.  Please enjoy the following 11 minute video that was presented during our colloquium, illustrating some interesting and more recent concepts in consideration of motivation, teamwork, and empowerment. http://www.youtube.com/watch?v=u6XAPnuFjJc







“Powers of 10”

Craig Vogel’s presentation to the APC/QC on May 4 discussed how change by design has greatly influenced technology development and product marketing. His presentation included a brief overview of the classic 1968 American documentary short film, “Powers of 10”, written and directed by Ray and Charles Eames. Re-released in 1977, the “film depicts the relative scale of the Universe in factors of ten”.  This video has been digitized for the internet and has also been adapted into a more contemporary interactive web version.

The “Powers of 10”, http://www.powersof10.com/, is the official Eames Office website that is directly based upon the classic film. The website contains both the re-released video and an interactive web version of the film.

“Scale of the Universe”, http://primaxstudio.com/stuff/scale_of_universe/,  presents a similar concept, but provides an interactive screen that focuses on comparing groups of objects using a sliding scale of 10. This contemporary version of the “Powers of 10” also incorporates the most recent scientific information and examples.

 



APC/QC joint semiannual meeting presentation- May 4, 2011

On April 17-19 a small team from Owens Community College went to the University of Cincinnati for a Strategic Horizons Colloquium. The University shared information from their College of Design involving their close relationship with Procter & Gamble. On Wednesday, May 4, 2011 APC/QC had the opportunity to have Mr. Craig Vogel, Associate Dean and Professor of Design, in the College of Design, Architecture, Art, and Planning at the University of Cincinnati, as a guest speaker for their semiannual joint meeting.

Craig Vogel’s presentation to the APC/QC on May 4 discussed how change by design has greatly influenced technology development and product marketing. His presentation included a brief overview of the classic 1968 American documentary short film, “Powers of 10”, written and directed by Ray and Charles Eames. Re-released in 1977, the “film depicts the relative scale of the Universe in factors of ten”. This video has been digitized for the internet and has also been adapted into a more contemporary interactive web version.

The “Powers of 10“, http://www.powersof10.com, is the official Eames Office website that is directly based upon the classic film. The website contains both the re-released video and an interactive web version of the film.



Untapped Potential- Project DEgree Students are focused on Success

Owens Community College is one of nine community colleges in the country selected by the Bill and Melinda Gates global education initiative to sponsor the Project DEgee program. Since the fall 2010 semester, Project DEgree students like many of Owens students, represent a population of untapped potential.

Many faculty, staff, and administrators at Owens, are finding it exciting, inspiring and uplifting, to work with Project DEgree students who are looking at a community college education as a gateway opportunity and pathway to their success.

This semester, as another way of promoting critical thinking in the classroom, I am using the novel Outliers, written by Malcolm Gladwell, and pairing it with the course textbook in my Introduction to sociology class. This particular class is composed of Project DEgree students.

Outliers, a book about success, will provide real life experiences that shed light on rethinking why some people are successful in life, while others are not. The main thesis of Outliers challenges conventional thinking and wisdom on this phenomenon called success.

Several of Owens leaders and outstanding faculty have agreed to join Project DEgree students in the Introduction to Sociology course, to share their perspectives and lead chapter discussions which will engage students in analyzing Outliers major themes.

Dr. Laurie Fathe, Dean of Arts and Sciences; Eric Wallack, Fine and Performing Arts faculty; Tamara Williams, Interim Vice Provost; Prentice Simmons, Student Government President; Dr. Larry McDougle, President, , Scott Deaner, Social and Behavioral Sciences faculty; John Moore, former Owens Trustee; Willie Williams, Executive Director of The Source; and Dr. Renay Scott, Provost, and Executive Vice President, are members of the Owens Community College family who are indeed demonstrating the college goal, Your Success is Our Mission.

Dr. Marian J. Moore,
Instructor, Sociology
Project DEgree Faculty
Dept. of Social and Behavioral Sciences



Process management – and process management tools – can be used for personal development, too

Success with quality improvement is enhanced when employees’ behaviors change along with changes in work processes. A process-oriented continuous personal improvement model can be used to develop management skills such as leadership, consensus building, coaching, motivation, and rewards. Continuous personal improvement isn’t easy, but takes reflection, self-awareness, emotional stability, and consistency . The payback for developing effective inter- and intra-personal skills is making meaningful contributions to organizational success, acquiring the ability to see problems as worthwhile experiences, and building effective positive relationships with co-workers, family, and friends. Fishbone Diagram and Systematic Diagram are highlighted tools for personal development.

See Emiliani, M. (1998). Continuous personal improvement. Journal of Workplace Learning, 10(1), 29-38, available via Owens Libraries’ database EJC (Electronic Journal Center). Contact Gail McCain to receive text directly from EJC.





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