The Owens Community College Intranet

AQIP communication around the college

Archive for the 'General' Category

Organizational Accreditation

 We received notice just before the holiday break that the Higher Learning Commission’s, Internal Actions Committee, at its December 19, 2012 meeting, had met for the second vote on our reaffirmation of institutional accreditation, and it was overwhelmingly successful!

The College’s accreditation has been reaffirmed for another seven-year AQIP cycle with no conditions. It’s important to share this information with everyone internally and externally, so certainly feel free to proudly pass this information along to our stakeholders. It’s also important to note as we celebrate this monumental event, of the College’s honorable mention in several areas of the accreditation and quality progress.

 To quote the HLC reviewers, “Owens Community College has established themselves in our view as one of the best AQIP colleges in the country”, said H.O. Brownback.  I invite you to review the comments and the full report that is posted on our AQIP website on the Intranet, with the links provided below.   

It’s an outstanding report that you can all be very proud of.  The reviewers noted several times how Owens is a leader in continuous quality improvement and the AQIP process. They were extremely pleased with our shared leadership model. It’s because of your commitment, dedication, enthusiasm, participation and innovation, that we were able to achieve such a status, not only in this report but with the Commission. After interviewing and having conversations with over 200 people during their visit, the reviewers were overwhelmed with the acceptance and engagement in continuous quality improvement and AQIP. We plan to do a formal celebration in February of this successful accomplishment of a very important College initiative. During that celebration, we will provide more details. 

Keep in mind, quality improvement is not a destination, but a continuous journey. We will begin the next cycle soon. Our next systems portfolio is due November of this year. We are forming teams now.  We have set the bar high as the Commission will expect us to meet and exceed the level of excellence that we have achieved during our first seven-year cycle. As most are aware and in the spirit of continuous quality improvement, the HLC has changed the criteria for accreditation, which has become more detailed and rigorous in its expectations. Owens is ready for that challenge!

As we begin the new cycle of accreditation I would invite your comments on what we’ve accomplished over the last seven years as well as any recommendations for improvement as we begin  the next process cycle time.




Forums for Owens employees regarding new financial aid rules

There are several changes to financial aid rules and procedures which will be effective for the 2011-2012 academic year, which begins Summer 2011. These updates are a result of federal regulatory and college policy changes. We have scheduled forums to share information regarding these updates with Owens employees. The forums are scheduled as follows:

Findlay – Tuesday April 12, 2011, 10 am -11 am, room 165

Toledo – Thursday April 14, 2011, 11 am – 12 pm, HT 101

During the forums, the Office of Financial Aid will provide an overview of upcoming changes and answer questions you may have.

General topics which will be covered include:

  • Student eligibility issues including FAFSA changes, Changes to financial aid programs, Ability to Benefit and high school validity, Book vouchers, Verification, Freeze date, Repeat courses, Satisfactory Academic Progress, Return of Title IV Funds (including last date of attendance reporting)
  • A brief overview of general institutional and program eligibility issues

We look forward to seeing you there!

OK, It’s the Data

After listening to Dr. Stan Jensen’s oft-repeated gentle lecture, summarized as “DATA,” it’s probably not surprising that this short paragraph in the March 7th issue of Time (vol. 177, no. 9, at p. 42) caught my attention:

“People who study government performance can rattle off a list of the better-run states and cities in the country: Virginia, Washington and Utah; Phoenix, Austin and Portland, Ore. These places have almost nothing in common except that their leaders decided to make more policy choices based on data and measure their results – and they got rank-and-file workers to buy into their vision.”

This is from a fairly dispassionate article about government employees and employment. Managing processes, measuring outcomes, and choosing the future based on these facts, rather than on surmise, is what AQIP is all about, too. The basic outline works for states and cities and it works for us.

New Pcard Procedures

As many of you know, we changed the Pcard procedures in January. I have found the new procedures to be working well thus far. Transactions are being reviewed in a more timely manner and statements are arriving with little prompting from me. Is there anything I can do to make this process smoother for you? I am open to comments and questions. If you ever need any assistance at all, I am more than happy to help. Just ask. Maureen Jacoby x7884

Budget Forums

For those of you who were not able to attend the Toledo Budget Forum that was held earlier this morning, February 3, below is a link to the video and the PPT.

Please be reminded that a Findlay Budget Forum is scheduled for tomorrow, Friday, February 4, 1 PM in EC 174. John Satkowski, President McDougle and Dr. Renay Scott welcome your feedback and ideas.

FY 2012 Budget Forum PowerPoint Presentation

FY 2012 Budget Forum Video
Note – this is very large file and may take several minutes to load.

Process management – and process management tools – can be used for personal development, too

Success with quality improvement is enhanced when employees’ behaviors change along with changes in work processes. A process-oriented continuous personal improvement model can be used to develop management skills such as leadership, consensus building, coaching, motivation, and rewards. Continuous personal improvement isn’t easy, but takes reflection, self-awareness, emotional stability, and consistency . The payback for developing effective inter- and intra-personal skills is making meaningful contributions to organizational success, acquiring the ability to see problems as worthwhile experiences, and building effective positive relationships with co-workers, family, and friends. Fishbone Diagram and Systematic Diagram are highlighted tools for personal development.

See Emiliani, M. (1998). Continuous personal improvement. Journal of Workplace Learning, 10(1), 29-38, available via Owens Libraries’ database EJC (Electronic Journal Center). Contact Gail McCain to receive text directly from EJC.

Weather Weather Everywhere By John Satkowski

Since the College experienced a weather delay on Wednesday, January 19th, I thought that this would be a good time to review the process that is used to determine if the College should cancel or delay classes and operations.

The process starts around 5:00AM when I receive a call from Melissa Green in Findlay and Don Rahman in Toledo. We discuss the situation to assess highway conditions, projected forecasts on whether the storm is intensifying or subsiding, and campus conditions. Once it is decided on the possible options, Renay Scott and I then discuss the options and make a decision on whether classes are a “go or no-go”.

Should a delay or cancellation be the end result, I then contact the following individuals who each take a specific course of action:

-Brad Meyer notifies the media of our intentions. If a decision is made that affects Toledo, the decision affects all locations such as Oregon Road, The Source, and Arrowhead.

-Connie Schaffer gets the message posted to the College’s homepage.

-Brian Paskvan gets the message sent through the Owen’s Alert System (phone, text, and/or e-mail)

I and all individuals involved in this process attempt to have the information out by 6:00AM. I know that a number of you start your jobs early in the morning, so the attempt to make a decision is done as early as possible.

The making of this decision is not an exact science, so making the call for a cancellation or delay is primarily predicated on safety and the local situation. Should you have any questions on this process, I would like to hear your thoughts and comments.

Learning Center at the Source

It is my pleasure to announce the renovation the Learning Center within the Source is complete. Fall semester 2010, the Learning center common area was renovated to better serve our students. A new class room, computer lab, and student lounge/study area was added to the existing area. Along with the renovation of the common area, the STNA class room and Lab relocated into two of the three class rooms that were recently added to the Learning Center lease.

Please accept this message as a personal invitation to come and visit the recently renovated areas at the Learning center at the Source.

Budget Message From Dr. McDougle

A key issue facing the college is the preparation of the budget for the next biennium. At the present time, we are receiving little or no direction from Columbus in terms of our state subsidy. However the budget Advisory committee, under the direction of John Satkowski, is moving forward with “what if” scenarios. We are currently looking at a projection of a 20% cut in our share of state subsidy. That amounts to an $8 million dollar cut in the budget. This scenario is based on a very conservative projection of no growth in enrollment.

We are preparing our projected budget with 2 primary objectives in mind:

  1. Do everything we can in order that none of our personnel are adversely affected by layoffs, terminations, furloughs, etc.
  2. Keep tuition increase at a reasonable rate (yet to be determined). The best estimate at this point is a 6.5% tuition increase but it is a moving target based on whatever we hear from Columbus. A 6.5% tuition increase will make up approximately $2.9 million dollars of the projected shortfall.

A number of other cost saving initiatives are under consideration to make up the difference in the shortfall. We plan to schedule open forums in which we will share more detail. At this point, there are no guarantees. We will keep you posted. Your insights are welcome.

Openness and Communication

I appreciate the recent automated communication for weather, delayed opening; and the timely warning, with updates for a reported abduction on campus. Technology is much quicker than a “telephone tree”, and stays accurate as the message is passed along. This method works efficiently for the technology savvy student and employee, using continuous quality improvement. Is the new communication method working as well for you?

Search AQIP Blog
  • Action Projects (6)
  • AMS /Task Stream (1)
  • APC (10)
  • Awards (3)
  • General (27)
  • News (11)
  • QC (8)
  • Strategic Planning (3)
  • Uncategorized (18)