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AQIP Portfolio Review Celebration



FY 2012 Budget Forum Video

Note – this is very large file and may take several minutes to load.



APC/QC joint semiannual meeting presentation- November 2, 2011

The AQIP planning Council and quality Council meet twice a year together in order to improve communication and ensure alignment and engagement with our Organizational Strategic Plan and goals, the AQIP criteria, and the University System of Ohio/strategic plan.

During this meeting, Tom Perin presented Strategic Horizon’s program on Design Thinking, which featured Quicken Loans and their CQI program.

Tom reviewed the abundance, capacity and change that is involved in design thinking. Tom announced that Dick Alfred and Pat Carter will attend the next joint APC/QC meeting to present how to transition to a culture of abundance.

There were many elements to the Design Thinking presentation. Tom Perin focused on these elements which included: Why Design Thinking, Linking DT to Abundance, Creating a Nurturing Culture: QUICKEN LOANS, the ISM’s (The ideals that Quicken Loans live by), A valuable workplace, Divergent Thinking, DT Recap, What a DT Organization will do, and Enemies of a Great Culture.



College Wide Announcement from the Student Print Solution Quality Team

Beginning in January 2011, Owens will be implementing a student print solution pilot program. During the pilot, student printing will be monitored at several locations. Each student will be allowed 250 pages per semester, after which students will have the opportunity to purchase additional copies. Charges are not intended for profit and will be kept the same as the in-house copy center rate. Currently this rate is $0.04 per black and white copy. This process will not affect printing which is done by faculty or staff. (read more)



Fall 2011 Academic Quality Improvement Program Award

Three Owens departments, Workforce and Community Service, the Grants Office, and Learning Support Services, are to be congratulated as the recipients of the Fall 2011 Quality Improvement Program Award. Please join the AQIP Planning Council (APC) in recognizing the achievements of these groups in leading the way with their quality and excellence in service.

THE GRANTS OFFICE AND WORKFORCE & COMMUNITY SERVICES

Receiving the award from Provost Renay Scott and AQIP Liaison Tom Perin

Pictured left to right: Mike Bankey, Dave Siravo, Renay Scott, Richard Snyder, Heidi Altomare, Tom Perin, Steven Hillard, Patrick Johnston

Pictured left to right: Mike Bankey, Dave Siravo, Renay Scott, Richard Snyder, Heidi Altomare, Tom Perin, Steven Hillard, Patrick Johnston

Workforce and Community Services worked with the Grants Office to help nine companies from Northwest Ohio to secure Ohio Department of Development Energizing Careers Grants (funded through the American Recovery and Reinvestment Act and the U.S. Department of Labor). The departments met with the companies, gathered information, and helped them to write the grants. All told, these grants brought just under $3 million in training dollars to Northwest Ohio, which was the largest amount of the available funds in the state. The companies will use the funds to train their employees; and Owens will provide this training. Some of the highlights of this achievement are as follows:

  • Owens has been successfully helped in securing awards through their assistance of local businesses over three rounds of the awards.
  • The first award went to First Solar; the second to the Dow Chemical company and the Willard and Kelly Solar Group. These awards total more than $1.8 million to cover worker training.
  • Owens worked with six of seven of the local companies that received the awards in Northwest Ohio during the latest round. A total of $989,571 was awarded to train a total of 290 workers in the region.

Details about the companies receiving the latest awards are highlighted below:

  • Applied Energy Technologies (AET) received an $180,000 grant to train 35 new employees for the design, engineering and manufacturing of mounting solutions for solar installations. AET is making racks for solar panels in its new 43,100 square-foot manufacturing and warehouse facility opened in Maumee in April. Winn said the company would not have known about the training grants if WCS Director Michael Bankey had not reached out to the company about the program.
  • AP Alternatives received a $210,000 grant to train 20 new and 15 current employees to modify products, purchased from Alex Products, used to assemble and install solar mounting systems. Both AP Alternatives and Alex Products are owned and operated by the David Von Deylen family.
  • Argo-Hytus is the recipient of a $100,200 grant to train two new and 17 current employees in the design and production of customized manifolds, valve assemblies and power packs for filtration and hydraulic tank solutions for the wind energy market.
  • Marathon Special Products received a $250,600 grant for training 120 current employees for the design and production of electrical devices. The company is developing solar power integration components, wind power connections and wind circuit protection devices.
  • POET Biorefining is the recipient of a $43,371 grant to train 43 current employees at its ethanol production facility, which consumes 22 million bushels of locally grown corn to produce 68 million gallons of ethanol annually. POET is working on training programs with Terra Community College in Fremont.
  • TecnoSunSolar received a grant for $49,400 to train one current employee and 12 new employees in the production of its patented dual axis tracking systems for solar installations. The tracking systems are designed to follow the movement of the sun and increase solar panel output by 20 to 40 percent. Greg Knudson, CEO of TecnoSunSolar USA, said Owens will develop four training courses for its employees to be conducted in the next 12 months.
  • Pro-Pak Industries of Maumee received a $156,000 grant for training three new and 23 current employees on the design, manufacturing and assembly of packaging for First Solar and Willard & Kelsey, two of the largest manufacturers of solar panels in Northwest Ohio. Pro-Pak is working with AET to provide packaging for shipment of its solar racks.

Congratulations to these two departments for their successful collaboration, which will have a positive impact not only on Owens, but on the local economy and our Northwest Ohio business partners.

LEARNING SUPPORT SERVICES

Receiving the AQIP Trophy from Provost Renay Scott and AQIP Liaison Tom Perin

Seated: Pam Rice, Tom Perin, Jim Trumm, Mary Cole, Renay Scott, Sarah Abts, Holly Burnside Standing: Shirley Urbaniak, Bruce Smith, Richard Jackman, Gil Bollin, Brian Garza, Raphael Lieto, Barb Goodman, Rick Siebenaller, Roberta Jaskolski, Stuart Fike, Mark Fosgate, Abba Russell, Sig Dabiri, Heather Middleton, Robert Ramsey, Laura Thomley, Andy Menzie, Kevin Coyne, John Ewald, Paul Burkhardt, Blake Brubaker, Andrea Chapman, Ranata DeLaney, Deb Fortney Back Row: Demetrius Phoenix, Perry Catlin, John Kilmer

Seated: Pam Rice, Tom Perin, Jim Trumm, Mary Cole, Renay Scott, Sarah Abts, Holly Burnside
Standing: Shirley Urbaniak, Bruce Smith, Richard Jackman, Gil Bollin, Brian Garza, Raphael Lieto, Barb Goodman, Rick Siebenaller, Roberta Jaskolski, Stuart Fike, Mark Fosgate, Abba Russell, Sig Dabiri, Heather Middleton, Robert Ramsey, Laura Thomley, Andy Menzie, Kevin Coyne, John Ewald, Paul Burkhardt, Blake Brubaker, Andrea Chapman, Ranata DeLaney, Deb Fortney
Back Row: Demetrius Phoenix, Perry Catlin, John Kilmer

Learning Support Services, under the direction of Mary Cole, has taken a number of steps to improve the quality of services offered to the College and its students. Some of these improvements are highlighted below:

  • A protocol was developed and deployed that records all student tutoring conferences (over 42,000 of them in calendar year 2010 alone) into Banner, allowing other college offices to more closely track student performance and study habits.
  • A network-based time card management program was developed that has streamlined the payroll process, which significantly cuts the amount of time spent on payroll for the large (175 worker) staff every two weeks while improving the accuracy of payroll record-keeping.
  • LSS took over the operation of a 35-seat computer lab that was heretofore operated by ITS but physically located in the LSS suite in College Hall, thereby improving effectiveness and efficiency of operation of both departments.
  • The department partnered with Enrollment Services to assign tutors to assist that department with new student recruitment. That effort over the summer resulted in over 1,300 new students enrolling at OCC this fall.
  • LSS took steps to make other departments aware of the skills, talents and flexibility of the LSS workforce, which has led to several cross-functional collaborations, including the Registrar (one of the tutors edits the college catalog); the Grants office (tutors have assisted in the drafting and editing process); New Student Orientation (workshops have been presented that support the expanded mandatory NSO process and have helped train NSO staff in classroom polling technology), the English Department (assisting with fundraising and student worker support in last year’s Ohio Valley Shakespeare Conference), Testing Services (assisting with the mandatory twice-a-year CAAP testing process), Bridge to Success (tutors serve at study tables and learning styles assessments) and other offices.
  • Services have been expanded to include advising students on resume, cover letter and job application preparation from Career Services, thus drawing on tutors’ strengths in this area, improving student access to such services, and realizing institutional efficiencies.
  • A project was undertaken which will result in all 155 of LSS tutors being certified by the International Tutoring Association, thereby significantly formalizing and improving the delivery of professional development opportunities to the tutors while better allowing management to assess tutor performance.
  • Tutor services at The Source were expanded and services inaugurated at Arrowhead Park to better serve the student populations at those locations.
  • The procedure for recruiting, hiring, training, auditing, coaching and supervising workforce of 20 student workers has been revamped and expanded. The process now includes input from faculty members, tutor participation in the interview process, two full days of intensive training, a rigorous set of written expectations and policies, personal coaching throughout the semester from a veteran student worker, and a student worker professional development program.
  • LSS’s first-ever strategic plan and strategic plan review process has been implemented.
  • A first-ever all-tutor retreat was held, at which AQIP customer service training was presented and collaboration among tutors in different disciplines was encouraged.

These projects, protocols and initiatives reflect LSS’s drive to reach across departmental walls and work collaboratively, efficiently and effectively with other parts of the Owens faculty and administration. As such, they put numerous AQIP goals into practice and reflect a commitment to continuous quality improvement.

The AQIP Planning Council (APC) wishes to extend its thanks and congratulations to these departments, which are working to improve efficiencies at Owens and to reach out positively to all of our stakeholders.



APC/QC joint semiannual meeting presentation- May 4, 2011

On April 17-19 a small team from Owens Community College went to the University of Cincinnati for a Strategic Horizons Colloquium. The University shared information from their College of Design involving their close relationship with Procter & Gamble. On Wednesday, May 4, 2011 APC/QC had the opportunity to have Mr. Craig Vogel, Associate Dean and Professor of Design, in the College of Design, Architecture, Art, and Planning at the University of Cincinnati, as a guest speaker for their semiannual joint meeting.

Craig Vogel’s presentation to the APC/QC on May 4 discussed how change by design has greatly influenced technology development and product marketing. His presentation included a brief overview of the classic 1968 American documentary short film, “Powers of 10”, written and directed by Ray and Charles Eames. Re-released in 1977, the “film depicts the relative scale of the Universe in factors of ten”. This video has been digitized for the internet and has also been adapted into a more contemporary interactive web version.

The “Powers of 10“, http://www.powersof10.com, is the official Eames Office website that is directly based upon the classic film. The website contains both the re-released video and an interactive web version of the film.



A New Generation of Learning: Diverse Students, Emerging Technologies, and a Sustainability Challenge

During the All Campus meeting during opening week in both Findlay and Toledo, we had the pleasure of having Mark David Milliron PhD, President and CEO of Catalyze Learning International speak to us. Dr. Milliron gave a very insightful and inspirational presentation titled- A New Generation of Learning: Diverse Students, Emerging Technologies, and a Sustainability Challenge.

Mark mentioned during his presentation he would make his PowerPoint available to us to reference the many sources he shared with us. We are pleased to be able to provide not only the PowerPoint, but also a video of his entire presentation on the AQIP web site, which is located on the intranet. Thanks goes out to our audiovisual department for filming and making this DVD available to us.

Dr. Milliron PowerPoint
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2009 All Campus Meeting speech by Mark David Milliron PhD.
Note – this is very large file and may take several minutes to load.



Associate Vice President, Accreditation Liaison Officer, Institutional Effectiveness

Tom Perin Sr. Associate Vice President, Accreditation Liaison Officer, Institutional Effectiveness

Associate Vice President, Accreditation Liaison Officer, Institutional Effectiveness

Tom Perin, Sr. is the Associate Vice President, Accreditation Liaison Officer, Institutional Effectiveness
. Mr. Perin is responsible for the organizational accreditation (AQIP) with The Higher Learning Commission and all program specific accreditations within the various schools. He also has the responsibility of the assessment of student learning (SLAC) within the college. He facilitates the college’s Shared Leadership Model through the AQIP Planning Council (APC) and Quality Council (QC). He is responsible for the Institutional Research department, as well as the college’s Strategic Planning efforts, and all quality related initiatives internal and external to the college.


Mr. Thomas Perin, Sr.
Associate Vice President, Accreditation Liaison Officer
Institutional Effectiveness

thomas_perin@owens.edu
ext. 7880



AQIP Liaisons are Essential

It seems appropriate and necessary from time-to-time to remind all of our readers that a requirement of AQIP is that every institution always have an official AQIP Liaison. The AQIP Liaison performs an integral role in the institution’s quality journey by providing a secure line for communication. AQIP understands that presidents are often too busy to keep up with daily email and so we send important notices regarding pending deadlines, changes in relationship and changes to our AQIP processes to both the president and the Liaison. The Liaison can be the Academic VP, or the head of the institution’s quality improvement program. The AQIP Liaison’s role is an entirely different one than that of the institution’s designated Data Update Coordinator. The responsibility of communicating with AQIP remains with the institution’s president and the one person officially designated as the AQIP Liaison.

AQIP expects the Liaison to:
  • Report annually to AQIP progress on all Action Projects through the Annual Update process;
  • Make sure there are always three current, active Action Projects;
  • Communicate to AQIP changes in your president, chief academic officer, and AQIP Liaison;
  • Communicate to AQIP problems in meeting AQIP obligations, questions about your institution or its commitment to AQIP;
  • Respond to communications from AQIP; and
  • Maintain contact with the institution’s Data Update Coordinator (the person completing the Higher Learning Commission’s Annual Data Report), ensuring that the information reported there matches the information reported to AQIP.

If you change your AQIP Liaison you must communicate this to AQIP immediately, and provide the contact information for the newly named Liaison. It is also your responsibility to share with your new Liaison password and login information for the Action Project Directory, and the expectations of their new role. Any assistance that person needs in understanding AQIP and its processes will be cheerfully provided by AQIP staff upon request.



AQIP Quality Award

AQIP Quality Award AQIP Quality Award
The AQIP Quality Improvement Award is a floating award presented to an individual, area, team, or department that has demonstrated excellence in continuous quality improvement. The award will remain in an area or department for a semester at a time. During the semester, it will be the responsibility of the team as award recipients to seek out and find a department or committee who have embraced the AQIP principles.

There are two quality improvement trophies. They can be awarded to individuals, departments, colleges, or teams in the Owens family.

The AQIP Quality Improvement Award is comprised of five individuals with interlocked arms leaning backwards creating a large circle symbolizing teamwork and unity. The award is golden brown with AQIP and QUALITY IMPROVEMENT AWARD plaques at the base.




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